Please Correct the Errors Below and Try Again Prepaid Card

I'm having trouble adding a credit card or debit carte

I'm having trouble adding a credit card or debit card

Adding credit cards to Microsoft Advertising is piece of cake and safety, simply if you see problems, take a expect at this article for troubleshooting tips.

Important

Just users with full permissions (Super Admins) can add, edit, or delete a payment method. Acquire more about user roles.

Adding credit cards to Microsoft Ad is easy and condom, but if you lot meet problems, take a look at the tips below.

The credit card was added but has not been set as your chief payment method for this account.

To make sure that your credit card is set up (assigned to your account):

1. Select Tools > Billing & Payments.
2. Click Payment Methods from the main menu.
3. If you lot do not have a payment method that is marked "main," and then click gear up as primary adjacent to the payment method y'all desire to use to pay your charges.
   Note: You cannot assign the master payment method if you lot are not the bill-to party. In this case, you will need to piece of work with the bill-to party to prepare the primary payment method.

One time you have associated a valid credit card with your account, your ads volition exist eligible to run.

You take created a prepay account, but you have non funded information technology or the funds accept not been posted to your account.

If this is a prepay account, you need to add together funds to your business relationship before it becomes active. Subsequently you add funds, you should meet the amount you added reflected in your "full balance" on the Billing summary page. Credit bill of fare approval should happen right away, but in some cases, it can take up to 24 hours due to arrangement delays with card processing. Once your account has no errors, your ads volition exist eligible to run.

If 24 hours accept passed and your account still has errors, you should contact support.

The data that you lot accept entered into Microsoft Advertising doesn't precisely match the information on file with your credit card company.

Here are five common problems with entering credit card info:

• Enter your name precisely as it appears on the card. Only include your center initial if it appears on your card.
• If this is a company card, enter the company name as both a first name and last proper noun. For example, if the company name is "Contoso Shoes," split the visitor name into the starting time and last proper noun fields.
• If the company only has one proper noun, for example, "Contoso," enter the company proper noun in both the beginning and terminal proper name fields.
• If your address exceeds the Address 1 field, utilize the Address 2 field. Do non shorten or abbreviate your accost.
• The card number and blazon cannot be edited, and so if you lot make a mistake, you'll need to add a new one with the correct information. Other credit carte information tin exist edited, such every bit billing address and expiration date.

The card number was entered with dashes or spaces.

Enter the credit card number without spaces or punctuation.

The credit menu yous are trying to use requires you lot to enter a PIN/security verification when making a payment.

Microsoft Advertising doesn't accept cards that require y'all to enter a PIN/security verification when making a payment. Utilise a different credit card or class of payment.

The card you are trying to utilise is a prepaid card.

Prepaid cards can only be used to fund prepay accounts anywhere, except India. If your Microsoft Advert account is based in Republic of india or you're trying to settle postpay threshold charges, please utilise a dissimilar credit card or form of payment.

The credit menu is from Brazil or Republic of india, which have additional currency requirements.

If you are using a credit card from whatsoever of these countries, your account must exist in the same currency as the card. For instance, a credit card with a Brazilian billing address can only be used for accounts that have the Brazilian existent as the currency.

You did not enter all iv digits of the American Express credit card security lawmaking.

American Express cards require a 4-digit security code, which is printed on the front of the carte. Brand sure you include all 4 digits on the front of the American Limited carte du jour, even if the first digit is 0.

Note

Microsoft Advertizing only accepts American Express cards in these currencies: United states dollar, British pound, Euro, Singapore dollar, and Swiss franc.

Y'all are trying to enter a credit card into an inactive account

Inactive accounts cannot exist reactivated if they are associated with an expired or otherwise invalid payment method or if the account has had also many declined payments. If your account is inactive, you demand to select another business relationship or create a new account and then enter your credit card information.

Y'all have an account based in India and are trying to utilize a debit card.

Microsoft Advert does not take debit cards in India. As well, for accounts based in India, verification of credit card information is required. For more information, see the India section in Choosing a payment method for Microsoft Advertising.

You are trying to utilise a card that is not authorized for online purchases or automatic billing.

Contact your credit card company to brand sure you're authorized to use this carte du jour for online purchases and automatic billing.

The credit carte has expired, has been reported lost or stolen, has reached its transaction limit, or is new and hasn't been activated.

In any of these situations, you lot'll need to contact your credit carte company.

Multi-cistron hallmark was required, but has failed.

Your bank might require multi-factor hallmark to assist prevent online fraud and unauthorized access to your business relationship. If the one-fourth dimension passcode didn't piece of work, try resending the code or adding the carte again. If this doesn't resolve the issue, please contact your bank to validate your data. Learn more about Payment Services Directive 2 and Strong Customer Hallmark.

If afterwards yous've reviewed these tips and addressed whatsoever issues and your business relationship still has errors, please contact support.

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Source: https://help.ads.microsoft.com/apex/index/3/en/52035

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