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Security

At Workday, our acme priority is keeping our customers' data secure. We employ rigorous security measures at the organizational, architectural, and operational levels to ensure that your data, applications, and infrastructure remain safe.

Organizational Security

Security begins on 24-hour interval ane here. All employees receive security, privacy, and compliance preparation the moment they first. Though the extent of involvement may vary by role, security is everybody'southward responsibility at Workday.

This delivery to security extends to our executives. The Workday Security Council, a cross-functional group of executives spanning the enterprise, shapes our security programs, drives executive alignment beyond our system, and ensures that security sensation and initiatives permeate throughout our arrangement.

Architectural Security

Processing Relationship

Our customers serve as the data controller while Workday is the data processor. This means that you have full control of the data entered into services, as well as all setup and configurations. Because you control your data—and nosotros only procedure it—you won't take to rely on us to perform day-to-day tasks such as:

• Assigning security authorization and manipulating roles
• Creating new reports and worklets
• Configuring business organization procedure flows, alerts, rules, and more than
• Creating new integrations with Workday utilities or incumbent tooling
• Changing or creating new organizational structures
• Monitoring all business organization transactions
• Looking at all historical information and configuration changes

Data Encryption

Workday encrypts every attribute of customer data earlier information technology's persisted in a database. This is a cardinal blueprint feature of the Workday technology. Because Workday is an in-memory, object-oriented application instead of a disk-based RDBMS, we can accomplish the highest level of encryption. Nosotros utilize the Advanced Encryption Standard (AES) algorithm with a key size of 256 bits and a unique encryption key for each client.

Transport Layer Security (TLS) protects user access via the internet, helping to secure network traffic from passive eavesdropping, active tampering, or message forgery. File-based integrations tin can be encrypted via PGP or a public/private key pair generated past Workday, using a client-generated certificate. WS-Security is likewise supported for spider web services integrations to the Workday API.

Logical Security

Workday security admission is role-based, supporting LDAP Delegated Authentication, SAML for single sign-on, and x509 certificate hallmark for both user and web services integrations.

Single-Sign-On Back up

SAML allows for a seamless, single-sign-on experience between the customer's internal web portal and Workday. Customers log in to their company's internal web portal using their enterprise username and password and are then presented with a link to Workday, which automatically gives customers access without having to log in again. Workday too supports OpenID Connect.

Workday Native Login

For customers who wish to utilise our native login, Workday but stores our Workday password in the form of a secure hash equally opposed to the countersign itself. Unsuccessful login attempts are logged as well equally successful login/logout activity for audit purposes. Inactive user sessions are automatically timed out after a specified time, which is customer configurable by user.

Customer configurable password rules include length, complication, expiration, and forgotten password challenge questions.

Multifactor Authentication

Nosotros recommend that customers use multifactor authentication (MFA). Workday allows customers to bring in their ain MFA provider that is backed by the TOTP (time-based ane-time passcode) algorithm. With this setup, customers can easily integrate MFA providers with the native Workday login. Workday besides allows end users of customers to receive a one-fourth dimension passcode delivered via an email-to-SMS gateway mechanism. Lastly, Workday supports challenge questions every bit an additional machinery to show a user'due south identity.

Step-Upwards Authentication

If someone leaves their console open or multiple users access Workday from the same device, organizations that use SAML equally an hallmark type can secure against unauthorized access by identifying disquisitional items inside Workday. This allows customers to force a secondary authentication cistron that users must enter to access those items.

Operational Security

Physical Security

Workday applications are hosted in land-of-the-fine art information centers designed to protect mission-critical calculator systems with fully redundant subsystems and compartmentalized security zones. Our data centers attach to the strictest physical security measures including, but not express to, the following:

• Multiple layers of authentication for server area access
• Two-factor biometric authentication for critical areas
• Camera surveillance systems at fundamental internal and external entry points
• 24/7 monitoring by security personnel

All physical access to the data centers is highly restricted and stringently regulated.

Network Security

Workday has established detailed operating policies, procedures, and processes designed to help manage the overall quality and integrity of the Workday environs. Nosotros've as well implemented proactive security procedures, such every bit perimeter defense and network intrusion prevention systems (IPSs).

Network IPSs monitor critical network segments for atypical network patterns in the customer surround as well as traffic between tiers and service. We too maintain a global Security Operations Center 24/7/365.

Awarding Security

Workday has implemented an enterprise Secure Software Development Life Cycle (SDLC) to assist ensure the continued security of Workday applications.

This program includes an in-depth security run a risk assessment and review of Workday features. In addition, both static and dynamic source lawmaking analyses are performed to help integrate enterprise security into the development lifecycle. The evolution process is further enhanced by application security training for developers and penetration testing of the application.

Vulnerability Assessments

Workday contracts with 3rd-party expert firms to carry independent internal and external network, organization, and application vulnerability assessments.

Application

We contract with a leading third-party security business firm to perform an application-level security vulnerability cess of our web and mobile application prior to each major release. The firm performs testing procedures to identify standard and avant-garde spider web application security vulnerabilities, including, but not express to, the following:

• Security weaknesses associated with Flash, Flex, AJAX, and ActionScript
• Cross-site request forgery (CSRF)
• Improper input treatment (such as cross-site scripting, SQL injection, XML injection, and cross-site flashing)
• XML and Soap attacks
• Weak-session management
• Data validation flaws and data model constraint inconsistencies
• Bereft authentication or authorization
• HTTP response splitting
• Misuse of SSL/TLS
• Utilize of dangerous HTTP methods
• Misuse of cryptography

Network

External vulnerability assessments browse all internet-facing assets, including firewalls, routers, and spider web servers for potential weaknesses that could allow unauthorized access to the network. In addition, an authenticated internal vulnerability network and organization assessment is performed to identify potential weaknesses and inconsistencies with full general system security policies.

Privacy

Data privacy regulations are complex, vary from state to country, and impose stringent requirements. When choosing an HCM, finance, or other application, businesses should select one that enables customers to comply with their data protection obligations and protect the privacy of their data. With Workday, you gain leading privacy functionality and practices that enable you lot to meet your privacy obligations.

Additionally, nosotros provide our customers with the necessary resources and data to help them sympathise and validate the privacy and compliance requirements for their organisation, every bit well as evidence how Workday tin can aid ability their compliance efforts.

Robust Privacy Program

Workday founded our privacy program on strict policies and procedures regarding admission to and the apply, disclosure, and transfer of customer data. The core of our privacy program is that Workday employees do not access, employ, disclose, or transfer customer data unless it is in accordance with a contractual agreement or at the management of the customer.

Equally data protection issues and global laws continue to evolve and become increasingly complex, Workday understands the importance of a privacy program that is embedded into our company's civilization and services. Our philosophy of Privacy past Design is a testament to this and provides our customers with the assurance they need for the privacy and protection of their information.

The Workday Privacy, Ethics, and Compliance team, led by our Chief Privacy Officer, manages the privacy program and monitors its effectiveness. The team is responsible for:

• Formulating, maintaining, and updating our internal privacy policies, procedures, and tools to protect the privacy of personal information handled by employees and partners on behalf of Workday
• Monitoring compliance with our client-facing privacy policies, which are audited annually by a third political party
• Ensuring that privacy commitments made to our customers, partners, and employees are met
• Maintaining our certifications and regulatory-compliance obligations
• Training Workday staff on our privacy program, monitoring changing data privacy laws across the earth, and making necessary updates and modifications to our privacy programme

Privacy and information protection crave yr-round vigilance, and we're strongly committed to protecting the personal data of our customers and employees. Read more than about how we embrace the fundamental principles of privacy.

Review our privacy policy to learn more than nigh how nosotros manage and protect our customers' information.

Privacy past Design

Nosotros've embedded a holistic privacy programme into our services, from initial blueprint through release. This programme, built on our philosophy of Privacy past Design, guides how we develop products and operate our services.

Information Transparency

Nosotros provide transparency into the geographical regions where our customers' information is stored and processed.

Global Privacy

Global Information Privacy

Workday and our customers must comply with complex global privacy laws and regulations. Workday demonstrates compliance with international privacy regulations by maintaining a comprehensive global information protection program that contains technical and organizational safeguards designed to prevent unauthorized admission to and utilise or disclosure of client data. Workday remains committed to global privacy standards, equally shown by our dedication to programs such as the Privacy Shield, implementation of Binding Corporate Rules (BCR), and Asia-Pacific Economic Cooperation Privacy Rules for Processors. Our applications are designed to let y'all to attain differentiated configurations to aid you meet your state'south specific laws.

EU Data Privacy

On May 25, 2018, the General Data Protection Regulation (GDPR) significantly inverse the European information privacy landscape. The GDPR harmonized the patchwork of data protection laws in Europe. Workday is confident that nosotros can procedure our customers' personal data in alignment with the GDPR.

Some highlights of how Workday'southward robust privacy and security practices support GDPR compliance include:

• Reoccurring role-based employee grooming on security and privacy practices
• Well-developed processes to capture Privacy Impact Assessments
• Offer information transfer mechanisms to legalize transfers of personal data exterior of the European Economic Area, including the Workday BCRs
• Maintaining records of processing activities
• Providing configurable privacy and compliance features to our customers

In addition, Privacy by Design and Privacy by Default are concepts securely enshrined in the Workday Service. Workday continues to monitor guidance that EU supervisory authorities issue to ensure that our compliance program remains upwardly-to-date.

Workday understands that not merely is it important for our own organization to be compliant with GDPR as a data processor, merely also for our customers to be able to utilise the Workday Service to help with their internal compliance requirements. This is why Workday offers tools to help meet their Customers' GDPR obligations. Acquire more nigh how we enable our customers to come across their GDPR obligations.

Data Transfer Mechanisms

Workday offers our customers various information transfer mechanisms. Workday'southward understanding includes the European Commission'due south Standard Contractual Clauses (SCC), which enable the transfer of personal data from the European Economic Surface area to the U.s.. In addition, Workday offers customers Processor Binding Corporate Rules (BCRs) as an additional transfer mechanism. Workday'south BCR are available here.

Additional Compliance Commitments

Workday signed up for the Privacy Shield on the outset day the U.Due south. Department of Commerce launched the Privacy Shield certification procedure, demonstrating our strong, ongoing commitment to privacy and protecting our customers' data. Even though the Privacy Shield is no longer a valid information transfer framework, Workday continues to certify to the Section of Commerce that we attach to the Privacy Shield Principles. While companies can self-certify to the Privacy Shield, Workday uses TRUSTe as our third-party verification agent to further demonstrate our compliance. Read more than well-nigh our TRUSTe verification status to Privacy Shield.

Workday was the get-go cloud service provider to declare adherence to the Eu Cloud Code of Conduct (CCoC), which consists of a set of requirements that enable cloud service providers (CSPs) to demonstrate their capability to comply with GDPR. Annual reviews have place by the independent monitoring trunk. Verify Workday's adherence to the CCoC.

Workday has certified to both the Asia-Pacific Economic Cooperation Cross-Border Privacy Rules (APEC CBPR) and Privacy Rules for Processors (APEC PRP). The APEC certifications are a voluntary set of privacy standards adult for information controllers and processors, respectively, to facilitate data transfers among APEC economies. These certifications demonstrate compliance with loftier standards of privacy compliance throughout the Asia-Pacific region.

Workday was one of the first companies to exist certified to the APEC CBPR in March 2014, and the get-go to be certified for APEC PRP in September 2018. We have received a 3rd-party certification from TRUSTe, which is the APEC Accountability Agent for the United States.

Compliance

Today's technology leaders are charged with securing and protecting the customer, employee, and intellectual property information of their companies in an environment of increasingly complex security threats. Companies are also responsible for complying with all applicable laws, including those related to data privacy and transmission of personal data, even when a service provider holds and processes a company's data on its behalf.

Workday maintains a formal and comprehensive security program designed to ensure the security and integrity of customer data, protect confronting security threats or data breaches, and prevent unauthorized access to our customers' information. The specifics of our security program are detailed in our 3rd-party security audits and international certifications.

To help your compliance and legal teams understand and validate the compliance requirements for your arrangement, nosotros've gathered the following compliance resource.

Tertiary-Party Audits and Certifications

SOC 1

Service Organisation Controls (SOC 1) reports provide information near a service organization's control environment that may be relevant to the customer's internal controls over fiscal reporting.

Our SOC ane Type II report is issued in accordance with Statements on Standards of Attestation Engagements (SSAE) No. xviii (Reporting on Controls at a Service Organisation) and the International Standard on Assurance Engagements (ISAE) 3402 (Balls Reports on Controls at a Service System). The SOC 1 report, covering the design and operating effectiveness of controls relevant to Workday enterprise deject applications, is issued semiannually and covers the six-calendar month period of April 1 through September 30, and October 1 through March 31.

SOC two

The Workday SOC two Type II report is an independent assessment of our command environs performed by a third political party.

The SOC 2 study is based on the AICPA'south Trust Services Criteria and is issued annually in accordance with the AICPA'due south AT Department 101 (Attest Engagements). The study covers the 12-calendar month catamenia of October 1 through September 30, and details the design and operating effectiveness of controls relevant to whatsoever organization containing client data as part of the Workday Enterprise Cloud Applications. The Workday SOC 2 report addresses all of the Trust Services Criteria (Security, Availability, Confidentiality, Processing Integrity, and Privacy). Additionally, the report addresses the NIST Cybersecurity Framework and NIST 800-171 as part of the SOC 2+ Boosted Discipline Matter process, which includes an audited mapping of Workday's controls against these frameworks.

SOC 3

The American Institute of Certified Public Accountants (AICPA) has developed the Service Arrangement Control (SOC iii) framework for safeguarding the confidentiality and privacy of information that is stored and processed in the cloud.

The Workday SOC 3 written report, an contained cess of our control environment performed past a 3rd party, is publicly bachelor and provides a summary of our control surround relevant to the security, availability, confidentiality, processing integrity, and privacy of client information. Access the Workday SOC 3 study.

ISO 27001

ISO 27001 is a globally recognized, standards-based approach to security that outlines requirements for an organization'due south Information Security Management Arrangement (ISMS).

Workday has been continually ISO 27001-certified since 2010, which affirms our delivery to security. Admission the Workday ISO 27001 document.

ISO 27017

ISO 27017, published in 2015, is a complementary standard to ISO 27001.

This standard provides controls and implementation guidance for data security controls applicable to the provision and use of cloud services. Workday has been ISO 27017-certified since 2017. Admission the Workday ISO 27017 document.

ISO 27018

ISO 27018, published in 2014, is a complementary standard to ISO 27001.

This standard contains guidelines applicable to cloud service providers that process personal data. Workday has been continually ISO 27018-certified since 2015 and is proud to have been the first in our industry to achieve this certification. Access the Workday ISO 27018 certificate.

ISO 27701

ISO 27701, published in 2019, is a complementary standard to ISO 27001.

This standard provides the requirements for the implementation of an organization's Privacy Information Management System (PIMS) every bit an extension to ISO/IEC 27001.Access the Workday ISO 27701 certificate.

PCI DSS

Workday supports PCI DSS compliance within the scope of the Workday Secure Credit Carte Environment, which is an isolated environs that stores, processes, and transmits unmasked cardholder data through predefined integrations.

This environment undergoes annual assessment past Qualified Security Assessors against the current PCI DSS requirements. Workday has maintained compliance with PCI DSS since 2013. For customers who use the Workday Secure Credit Bill of fare environment, Workday can provide a copy of the annual assessment report upon asking.

HIPAA

Workday has completed a Health Insurance Portability and Accountability Act (HIPAA) third-political party attestation for Workday enterprise cloud applications, which provides balls that Workday has a HIPAA-compliance plan with acceptable measures for saving, accessing, and sharing individual medical and personal information.

 Workday provides a whitepaper summarizing the details of this assessment. Additionally, Workday will sign business organisation associate agreements (BAAs) with our customers when requested. These agreements ensure that our customers are able to see their HIPAA and Health It for Economic and Clinical Health Act (HITECH) compliance requirements.

NIST CSF and NIST 800-171

The NIST Cybersecurity Framework (CSF) provides guidance for organizations on how to ameliorate their ability to prevent, detect, and respond to cybersecurity risks. The NIST 800-171 standard relates to protecting Controlled Unclassified Information in non-federal Information Systems and Organizations.

Workday has mapped our relevant SOC 2 controls to the NIST CSF and NIST 800-171 standards. This mapping has been audited equally part of Workday's SOC 2+ written report.

Thousand-Cloud

The G-Cloud framework is an agreement between the Britain government and cloud-based service providers.

Thousand-Deject enables cloud-based service providers to employ and, once accustomed, sell their deject services to UK public sector organizations. The G-Cloud framework is updated annually by the governing body, Crown Commercial Services (CCS). Workday has been an authorized G-Cloud service provider since May 2017. UK public sector organizations tin can currently purchase Workday service offerings via the CCS Digital Marketplace.

CSA STAR Self-Assessment

The Deject Security Brotherhood (CSA) Security, Trust & Assurance Registry (STAR) Cocky-Assessment consolidates current information regarding security risks and controls into one industry-standard questionnaire (CSA STAR CAIQ).

Workday cocky-assesses against the CSA STAR CAIQ biennially, providing our customers with an in-depth view of our command environment. This document provides Workday customers with an in-depth view of the Workday command environment.

Privacy Shield

Workday is an active Privacy Shield participant. TRUSTe is Workday'southward third-party verification agent for the Privacy Shield.

To see the Workday Privacy Shield certification, click here.

European union Cloud Lawmaking of Conduct

The EU Cloud Lawmaking of Conduct (CCoC) consists of a set of requirements that enable cloud service providers (CSPs) to demonstrate their capability to comply with GDPR.

TRUSTe Enterprise Privacy and Information Governance Certification

Workday is a participant under the TRUSTe Enterprise Privacy & Data Governance Practices Program.

This programme is designed to enable organizations such as Workday to demonstrate that their privacy and data governance practices for personal information comply with standards based on recognized laws and regulatory standards, including the OECD Privacy Guidelines, the APEC Privacy Framework, the European union General Data Protection Regulation (GDPR), the U.S. Health Insurance Portability and Accountability Act (HIPAA), ISO 27001 International Standard for Information Security Management Systems and other privacy laws and regulations globally. To encounter our TRUSTe certification status, delight click here.

SIG Questionnaire

The Standardized Information Gathering (SIG) Questionnaire is a compilation of information technology and data security questions across a wide spectrum of control areas into one manufacture standard questionnaire.

The SIG is issued by Shared Assessments, a global organization defended to 3rd party risk assurance. Workday cocky-assesses against the SIG annually, providing our customers with an in-depth view of our command environment confronting a standardized set of inquiries.

Cyber Essentials

Cyber Essentials is a United kingdom government-backed scheme to help organizations protect against cyber-security threats by setting out baseline technical controls.

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Source: https://www.workday.com/en-us/why-workday/security-trust.html

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